Posted: 14 September
Offer description
Job Overview
This role is pivotal in ensuring seamless regional operations, encompassing Rostering and Allocations, Workforce planning, HR, risk management, and IT. The successful candidate will foster an environment of efficiency and collaboration among customers, staff, and head office teams.
Main Responsibilities:
* Lead frontline teams, promoting clear communication and shared goals.
* Identify skill gaps to enhance employee capabilities.
* Address staffing challenges to meet business requirements.
* Mentor teams to ensure policy compliance.
* Supervise staff and volunteers on complex tasks.
* Implement procurement and finance policies effectively.
* Balance budget and resource needs.
* Develop strong networks with stakeholders.
* Coordinate service delivery with corporate initiatives.
* Work closely with corporate services like Finance, IT, and WHS.
* Manage cross-functional challenges.
* Ensure compliance with relevant legislation and standards.
* Drive quality improvement initiatives.
* Compile accurate reports on service delivery and compliance.
Key Requirements:
* A degree or equivalent experience in business, human services, or a related field.
* Experience in leading cross-functional teams and managing operational alignment between corporate and service functions.
* The ability to work autonomously, exercise judgment, and make informed decisions.
* Familiarity with legislation, compliance, and quality standards relevant to service delivery and corporate operations.
