Leader - workers compensation (newcastle)

Make a real difference providing quality outcomes for our customer and business.

Newcastle Location - 12-month opportunity.

In this role, you provide purposeful leadership and direction to create a high performing team environment, providing oversight and management of team operational/strategic activities in line with financial and divisional objectives. You'll provide outstanding leadership through role modelling, consistent coaching at all levels to strengthen skills and productivity; and drive performance and outcomes through activities that build team engagement and employee satisfaction.

This is a 12-month opportunity.

• Drive performance of the team that delivers results against the business strategy and financial targets
• Motivate, develop, and engage team members to drive results and create a high performing team
• Manage day to day workflow; resources, productivity and efficiency, ensuring performance objectives
• Seek advice from Technical Advisor and Injury Management Advisor regarding complex decisions
• Analyse data and reports to identify trends performance improvement
• Build, enhance and maintain quality relationships with all internal and external customers

• Desirable 5+ years' experience leading and coaching teams
• Demonstrated experience in claims management, personal injury claims or an associated field
• Proven experience leading a team of people with ability to lead, engage and motivate others
• Ability to understand data, identify area of opportunity and deliver to business targets

• Competitive benefits package and excellent work culture
• Excellent discounts on a range of retail favourite stores as well as insurance products
• A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
• Invest in your brighter future with ongoing study support and career development programs

Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes - and deliver it to customers in a way that feels refreshingly simple. Someone who's naturally empathetic and finds joy and pride in making a genuine difference - because you'll be doing that from the moment you start work each day.

Advertised: 23 Sep 2024 AUS Eastern Standard Time

Applications close: 07 Oct 2024 AUS Eastern Daylight Time