Apparel Department Supervisor
We are a global sports fashion retailer with a rich history dating back to 1981. Our company has achieved remarkable growth through rapid global expansion and now stands as the leading global sports fashion retailer with over 3,400 stores worldwide.
Our vision is to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
As an Apparel Department Supervisor, you will lead your department in providing exceptional customer service to every customer.
You will be responsible for maintaining merchandising & visual standards and sales results within your department.
Leading by example, you will coach and develop your team to deliver great in-store experiences.
* Modeling exceptional customer service, every customer, every time
* Supporting and guiding team to deliver exceptional service and a 'service over task' environment
* Actively gaining, maintaining and sharing product & brand knowledge for your department
* Supporting management team to improve financial performance within your department
* Working with back of house team to ensure product availability
* Upholding company standards and delivering store visual excellence
We are looking for candidates who have:
* 2-3 years experience within retail or like industry
* Passion for creating an amazing service experience and culture for our customers
* Proven track record in driving and exceeding set KPIs and communicating well with all stakeholders
* Excellent time management skills to ensure that daily priorities are executed in a timely manner
In return, we offer:
* Opportunity to work with some of the best products and biggest sports fashion brands in the market
* Referral bonus scheme
* Training and development to evolve and shape your career
* Opportunity to progress across all areas of the business including Retail, Support Office, and Distribution Centre
* Treat yourself with our attractive staff discount This can also be used for friends and family
* Access to our Employee Assistance Program & Mental Health champions
* One month paid parental leave for full-time employees
We value diversity and inclusion and champion a culture where everyone feels valued, included, and celebrated.