NSW, Michael Wenden Aquatic Leisure Centre - Miller 2168NSW, Michael Wenden Aquatic Leisure Centre - Miller 2168Great career paths and development with an entrepreneurial organisationMultiple Casual roles on offerOpportunity to make a real difference to our community This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressionsThe RoleOur Guest Experience Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.
The primary responsibility of our Guest Experience Officers is to deliver first class services to our customers ensuring it's in line our Mission, Vision and Values.
Key areas of responsibility include:Provide excellent customer service to all customers, both in person and over the telephone Apply sound cash handling principals and use of Point of Sale (POS) systemsProvide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renewsPromote the centres services and programs to customers and accept customer bookings and enrolmentsDevelop and maintain good working relations with customersPromote and exercise good public relations at all timesOpening/closing of the centre in accordance with security and safety procedures.Skills & Attributes:Positive, friendly, helpful and energetic work styleComputer literacy, familiarity with software packages and point of sale systemsExperience in the leisure industry is desirable.Current First Aid Certificate (Workplace Level 2).
Current CPR Certificate.Police CheckWorking with Children CheckPrevious experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset are encouraged to apply
The CompanyBelgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia.
Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
If you like the sound of us, then jump in and submit your application.
We'd love to hear from you
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We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.We are committed to providing a child safe environment.
Please refer to our child safety framework.
Successful applicants will be required to obtain a national police check and a Working with Children check.