Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
The Role
We are seeking a highly analytical and detail-oriented Senior Business Analyst to join our team. In this role, you will play a pivotal role in understanding and improving our business processes and systems, helping us make informed decisions to drive organizational success. You will play an important part in the deployment of the new solution, supporting the Solutions Director across multiple streams of work.
Role Responsibilities:
* Collaborate with stakeholders to elicit and document business requirements, ensuring a deep understanding of business needs and objectives.
* Document and model current and future business processes to identify areas for improvement and optimization.
* Conduct meetings and presentations to share ideas and findings.
* Document and communicate the results of individual efforts.
* Effectively communicate insights and plans to cross-functional team members and management.
* Gather critical information from meetings with various stakeholders and produce useful reports.
* Ensure solutions meet business needs and requirements.
* Manage project plans, develop project plans, and monitor performance.
* Update, implement, and maintain standard operating procedures.
* Prioritize initiatives based on business needs and requirements.
* Maintain detailed documentation of project activities, requirements, and solutions for reference and compliance purposes.
* Serve as a liaison between stakeholders and users.
* Undertake project-based work as required, leading and/or providing support to project leads.
Requirements:
* Solid experience in business analysis
* Exceptional analytical and conceptual thinking skills.
* Strong detail orientation skills.
* Ability to influence stakeholders and work closely with them to determine acceptable solutions.
* Advanced technical and excellent documentation skills.
* Experience creating detailed reports and giving presentations.
* Competency in Microsoft applications including Word, Project, Excel, Visio, PowerPoint and Outlook.
* Excellent planning, organizational, and time management skills.
Why Join Us?
At Conduent, you'll be part of a forward-thinking team delivering essential infrastructure that serves millions of Victorians. This is your chance to contribute to a high-profile, transformative initiative with long-term benefits for the community.
If you are ready to contribute to a project of state-wide significance and bring your expertise to a collaborative and innovative team, we encourage you to apply today.
Conduent is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, identities, abilities, in line with Australia's equal opportunity laws.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to You may also click here to access Conduent's ADAAA Accommodation Policy.