Apply now Job no: 568081
Work type: Full Time
Location: Eli Water
Categories: Sales
· Full Time Position
· Guaranteed base earnings
· Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Hervey Bay Technology & Entertainment Team is seeking a passionate, customer service-focused Technician to join them in delivering Great Service, Always! to their customers.
As a Technician, you should have an understanding of PCs, software, and related peripherals to find the best outcomes for our customers.
To be successful, you must:
· Have a passion for retail
· Be highly motivated and results-driven with outstanding customer service and communication skills
· Enjoy working in a team environment
What we require:
· Experience in (or ability to work in) a customer-focused, successful retail business
· High level of Technology and Entertainment product knowledge to support customer queries
· Technical knowledge of peripherals such as digital cameras, printers, networking, and software programs
· Knowledge of Apple products is highly desirable
· Ability to service customers while managing work tasks around their needs
· Going above and beyond to provide exceptional customer-focused problem solving
· Experience resolving customer complaints and making quick decisions to ensure customer satisfaction and timely, accurate services
· Passion to exceed individual and store sales targets
· Flexibility across retail trading hours including weekends, public holidays, and late-night shifts
What we offer:
· Generous staff discounts
· Incentive-based promotions
· Strong support for career progression and professional development
· Recognition and rewards for good performance
· A flexible, positive work environment
If this role excites your passion for a new opportunity, please submit your application for consideration. Advertised: 02 May 2025 AUS Eastern Standard Time
If you're interested in working for a Harvey Norman Franchise, let us know.
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