The Rehab Centre Pty Ltd is seeking a passionate and experienced personnel to join our dynamic team in Townsville. As part of the Department of Administration, you will have the opportunity to make a real difference in the lives of our patients. This full-time contract position offers an exciting opportunity for a dedicated professional to further their career and contribute to our reputable practice. If you are ready to take your skills to the next level in a supportive and collaborative environment, we encourage you to apply and become part of our outstanding team.
As the Receptionist – Reception & Relationships, you will manage front desk operations while supporting office administration and internal coordination.
Key responsibilities includes but not limited to:
* Welcoming and assisting clients, visitors, and guests in person and via phone.
* Screening, documenting, and forwarding calls and messages using Microsoft Teams.
* Providing general information and support to clients and families.
* Maintaining the presentation and cleanliness of reception, therapy rooms, kitchen areas, and shared spaces.
* Managing incoming and outgoing mail, deliveries, and visitor sign-in procedures.
* Performing administrative tasks including filing, scanning, photocopying, data entry, and maintaining records.
* Managing office supplies, stationery, and general purchasing requirements.
* Preparing meeting rooms, taking meeting minutes, and coordinating room and vehicle bookings.
* Assisting with IT equipment setup, asset tracking, and maintaining the asset register.
* Supporting staff onboarding, coordinating catering, team lunches, and small internal events.
* Providing general administrative assistance to support the smooth running of the office.
The ideal candidate will be professional, organised, and committed to providing excellent customer service.
You will bring:
* Experience in a receptionist, administrative, or customer service role
* Strong communication and interpersonal skills
* A professional and client-focused approach
* Proficiency in Microsoft Office
* Strong organisational skills and attention to detail
* Effective time management and ability to prioritise tasks
* A proactive approach and ability to work independently
* A commitment to professional development
* A genuine commitment to supporting the inclusion and participation of people with disabilities within their communities
The Rehab Centre Pty Ltd is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds.