This range is provided by Linkly. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$90,000.00 / yr - A$110,000.00 / yr
Are you an applications integration whizz who wants to streamline internal operations at an Australian fintech?
The purpose of this position is to partner with functional teams to integrate our internal applications, thereby building our internal tech stack. You will document business processes, tweak API-enabled systems, and automate workflows to ensure we are using tools optimally, enabling seamless communication across corporate IT, finance, customer support, HR, and project management functions.
The role reports to the CFO and collaborates with our Security team and System Engineers to ensure alignment across our systems infrastructure. You will also work with internal stakeholders and external vendors to enhance application solutions, troubleshoot issues, and lead system improvements.
Who is Linkly?
Linkly is a fintech company specializing in building payment integration solutions for businesses. We have been Australia’s leading payments software provider for over 20 years, serving major banks and retailers including CBA, ANZ, Woolworths, David Jones, Myer, JB Hi-Fi, and Bunnings. We are experiencing strong growth and are seeking in-house IT support to support our expanding operations.
Responsibilities
1. IT Advisor: Lead the implementation and optimization of business applications to meet organizational needs.
2. Business Requirements Gathering: Collaborate with stakeholders to understand requirements, document processes, and identify enhancements.
3. Application Implementation and Enhancements: Evaluate, implement, and support third-party applications, ensuring smooth integration with existing systems.
4. Application Performance Monitoring: Monitor, troubleshoot, and improve application performance for reliability and efficiency.
5. Compliance: Ensure applications meet security standards and regulatory requirements; develop and maintain system documentation.
6. Support: Provide end-user support and promote best practices for application use.
7. Vendor Management: Manage relationships with software providers, including negotiations and issue resolution.
8. Application Recommendations: Develop recommendations to address system issues and improve organizational processes.
Key Requirements
* Bachelor’s degree in computer science, Information Systems, or a related field.
* 3+ years’ experience in a Technical/Application Support Manager or Lead role.
* Proven experience in configuring, integrating, and maintaining business applications in a startup or scale-up environment.
* Project management experience from system inception to completion.
* Strong analytical and problem-solving skills with keen attention to detail.
* Preferred tools: Microsoft environment, HubSpot, Zendesk, Xero, Zapier/make.com.
At Linkly, we encourage our people to embrace our values, being:
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