Amazon is seeking a hands-on Solutions Architect to join the Applied AI Solutions Architecture team. This role focuses on accelerating customer adoption of Amazon Connect's AI capabilities. Responsibilities include guiding customers in model selection, designing AI solutions, and ensuring data readiness for AI agent deployments. Candidates should have over 5 years of experience in AI and CRM integration and hold relevant AWS certifications. The position is located in Victoria, Australia, and is crucial for enhancing contact center operations through applied AI.#J-18808-Ljbffr