Are you a customer service professional looking for a new challenge? We are seeking a skilled and experienced individual to join our team as a Customer Service Representative.
About the Role
This is an exciting opportunity to work with a leading global business, providing exceptional customer service and support. As a Customer Service Representative, you will be responsible for delivering great customer experiences, processing sales orders accurately, and supporting branch operations.
* Build strong relationships with customers through excellent communication and interpersonal skills.
* Process sales orders in a timely and professional manner, ensuring accuracy and attention to detail.
* Liaise with warehouse and purchasing teams to ensure order fulfillment and on-time delivery.
* Promote products and identify upsell opportunities to achieve branch revenue and margin.
* Perform warehouse and operational duties such as inventory management and stock control.
* Contribute to a safe, efficient, and team-focused branch culture.
As a successful Customer Service Representative, you will have previous experience in customer service, sales, or a wholesale/retail environment. You will also possess strong communication and interpersonal skills, high attention to detail, and a collaborative approach to teamwork. A forklift license is required, and familiarity with HVAC, air-conditioning, or refrigeration products is advantageous.
Benefits
We offer a competitive remuneration package, including base salary + superannuation + benefits. You will also have opportunities to grow through training and mentoring, contributing to a strong team culture.
What We're Looking For
Apply now if you are a motivated and customer-focused individual with excellent communication skills and a passion for delivering exceptional customer service.