Job Title
CT Modality Manager
Job Description
* Executes the sales efforts for assigned product modalities, delivers accurate business forecasting, developing and executing comprehensive strategic and tactical sales plans to achieve sales targets and market share objectives, working under limited supervision.
* Identifies new business opportunities and develops innovative approaches to penetrate new markets or expand existing market presence, leveraging deep understanding of clinical and technical aspects of the product modalities.
* Informs and advises customers on the latest technological innovations and configurations, including upgrades to existing installations, addressing inquiries and complaints to enhance customer satisfaction and achieve sales targets.
* Assists stakeholders in delivering compelling customer presentations focused on the clinical and technical components of the value proposition, strategically positioning products and services to address competitive challenges and support tender strategies and quotations.
* Maintains and updates CRM records with accurate customer interactions and sales data for products, ensuring timely data entry to support sales strategies, track engagement, and enhance customer relationships, while leveraging insights to improve sales processes and customer satisfaction.
* Supports concerned stakeholders in achieving business goals, including balanced selling and attainment of business unit annual operating plan (AOP) targets, and provides critical input for validating product forecasts and strategic planning.
* Partners with Marketing to provide strategic input on sales tools, pricing strategies, and competitive threats, enabling Marketing to effectively support Specialists and contribute to the strategic goals of the business unit.
* Prepares and presents detailed analyses, reports, and performance metrics on sales activities, customer interactions, and market trends to support informed decision-making and drive continuous improvement initiatives within the sales organization.
* Tracks industry trends, competitor activities, and customer feedback to identify opportunities for product enhancement, market expansion, and competitive advantage, providing actionable insights to drive business growth.
* Drives the implementation of continuous improvement initiatives to optimize sales processes, enhance operational efficiency, and foster a culture of innovation and excellence within the commercial unit.
* Ensures compliance with regulatory standards and Philips policies across all sales activities, maintaining high levels of quality and ethical standards in interactions with customers and stakeholders.
* Guides and develops employees to achieve organizational goals and ensures compliance with industry regulations, all while fostering a culture of impact with care.
To succeed in this role, you should have the following skills and experience:
* Bachelor's/Master's Degree in Business Administration, Marketing, Sales Management, or equivalent.
* Minimum 5 years of relevant commercial, technical, and customer segment experience, preferably in healthcare or medical technology.
* Proven experience in leading and developing teams.
* Strong strategic business acumen and customer focus.
* Excellent presentation, communication, and follow-up skills.
* Ability to manage diverse groups of stakeholders and influence at all levels.
* Self-motivated individual with the ability to take ownership and multitask in a fast-paced and challenging environment.
* Attention to detail coupled with a "roll-up-your-sleeves, can-do" attitude.
* Strong understanding of the market and ability to work autonomously.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.
We're living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.
Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.