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Strategic crm manager

Sydney
beBeeProductOwner
Client Relations Manager
Posted: 12 September
Offer description

HubSpot Product Owner Job Description

This role is a critical position in our demand generation efforts, focusing on the development and optimization of our CRM platform.

The ideal candidate will have a strong background in CRM systems, integrations, automation, and agile project management, with a passion for data quality and user-centric design.

Key responsibilities include:

* Ensuring consistency and scalability of CRM processes across regions through strategic alignment and collaboration.
* Defining and maintaining the CRM roadmap based on business goals and prioritizing features, integrations, and enhancements to maximize impact.
* Gathering and refining requirements from executives, digital, sales, and marketing teams to design and optimize workflows, pipelines, properties, and automation.
* Cross-functional coordination to implement CRM changes, lead training sessions, and promote CRM best practices across teams.
* Maintaining clean and accurate contact, company, and deal records while ensuring policy, privacy, and security compliance within CRM.
* Tracking CRM usage, security, reporting metrics, and pipeline health to drive user adoption and promote continuous improvement.


Requirements and Experience

* At least 3 years experience in a similar role.
* Excellent communication and stakeholder management skills.
* Ability to translate business needs into technical solutions.
* Demonstrated creative solution building.
* Proven expertise in HubSpot CRM or similar platforms.
* Experience working with automation, APIs, integrations, database design, and Entity Relationship Diagrams.
* Strong proficiency in Excel and understanding of cloud application development and security.
* Hands-on experience with Agile methodologies.

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