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Practice administrator

Joondalup
MedHealth
Posted: 27 November
Offer description

Company Description

Welcome to AIM Therapy for Children

We're a dynamic and growing team of allied health professionals and admin staff dedicated to delivering fun, functional, and family-focused care.

We operate from purpose-built clinics in Wembley, Joondalup, and Canning Vale, and we're excited to announce our new clinic opening soon in Butler

You'll work alongside Occupational Therapists, Speech Pathologists, Physiotherapists, and Psychologists in a truly collaborative environment. We offer individual and group therapies in clinics, homes, and schools, wherever children need us most.

#AIMTherapy


Job Description

About the Role

We are seeking an organised, reliable, honest, forward-thinking, multi-tasking superstar to join our amazing admin team Our reception and admin team are the first point of contact for our families. They play a vital role in providing a warm welcome and being a reliable source of information about our services.

You will work in a reception/administration position within a team of administrators, supporting our therapists in a fast-paced environment.

Key Responsibilities

* Meeting and greeting families
* Answer phones and manage messages professionally
* Greet families and provide compassionate support
* Liaise with GPs, health professionals, and their staff
* Manage appointments and process invoices and payments (cash, EFTPOS, HICAPS, Medicare)
* Manage banking and reconcile payments
* Handle incoming/outgoing mail, scanning, faxing, shredding, and document preparation
* Maintain accurate client records and upload documents
* Assist therapists with resource preparation (e.g., laminating)
* Manage calendars to optimise therapist schedules
* Monitor and order office and therapy supplies

Skills & Experience

Essential Criteria:

* Allied Health Administration/Reception experience
* Familiarity with Microsoft Teams and Excel
* First Aid Certificate, WWC Check, NDIS Worker Screening, and Police Clearance (or willingness to obtain)

Desirable:

* Power Diary (or similar calendar management) experience
* Completion of a Medical Reception course

What You'll Love About AIM

* Beautiful, fully equipped clinic spaces
* Flexible work arrangements to suit family and life commitments
* Supportive, fun, and friendly team culture
* Laptop provided
* Paid parental leave to support family commitments
* Novated leasing options
* Employee Assistance Program (EAP) for wellbeing support
* Access to MedHealth Group benefits and national PD opportunities


Additional Information

Click on the Apply button or to discuss this exciting opportunity, please reach out to Benita Kempton on or [email protected].

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

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