Posted 1 day ago Title: Store 2IC/Assistant Manager Responsible to: Store Manager The ideal candidate would have a background in either of the following fields .
1- Service advisor/manger.
2- Workshop controler.
3- Parts interpreter.
4-Business management.
Specific Requirements: 1. Demonstrate experience in automotive suspension operation.
2. Current, unrestricted Full Drivers Licence with the ability to operate both Manual and Automatic vehicles as required, issued in state of employment.
3. Experience in retail and trade-based sales skills.
4. Automotive suspension product knowledge is required.
5. Minimum 3+ years of retail sales experience is required.
6. Australian work authorisation is required for this position.
Objective: This role contributes a critical function to the efficient and profitable operation of Pedders Suspension & Brakes Toowoomba.
The responsibility of this role is primarily a retail and distribution sales function as well as assisting the Store Manager in general business operations.
To achieve this you will be highly self-motivated and organized and will also demonstrate disciplined organizational skills and effective communication and interpersonal skills.
This role may require delegation of tasks to workshop staff and delivery persons to ensure that performance standards are achieved when requested by the Store Manager.
Duties and Obligations: Welcome customers to the store and make them feel comfortable in dealing with our organisation.
Book vehicles in for inspections and/or repairs with the understanding that this function is vital to the growth and success of the Store.
Train Technicians to prepare and record accurately all information on Pedders job cards.
This function includes the recording of all parts used and work carried out on a customer's vehicle.
As repairs are completed, the job card is returned to the office team for further action.
Deal with customers and staff in an efficient and polite manner with an emphasis on service to our customers and maintaining high levels of enthusiasm and motivation among the workshop staff.
To assist the Store Manager in achieving sales budget as determined on a monthly basis.
Ensure that the outside grounds, signs, workshop, vehicles, and equipment are kept well presented and are maintained in a reliable and serviceable condition.
Ensure that every effort is made to adhere to all Occupational Health and Safety standards regarding tools, equipment, and work practices.
Ensure that each day the reception and washroom areas are kept clean and tidy.
Ensure that company procedures are adhered to at all times.
Monitor and promptly update sales aids such as price lists, catalogues, brochures, and demonstration equipment.
Ensure that all company forms ie: job cards, PFI sheets, Time Sheets, daily calendar, and customer record cards are maintained and completed in full.
Assist in the day to day operations of the store and report to the Store Manager any competitive activity, complaints, compliments, or suggestions given by customers or other staff members.
The role also requires a proactive involvement in identifying and reporting of opportunities for growth and development of the store sales.
The store 2IC may be responsible for the daily reconciliation of the store cash drawer, EFTPOS facility and daily back up of the computer.
The position may require that from time to time that the Store 2IC assist with workshop, warehouse, and office administration duties as and when requested.
Participate in Pedders after hours meetings, training and trade shows as required.
To chair, liaise and monitor regular meetings with all members of the store staff.
The role requires that the Store 2IC provide a support role for the decisions and directions of management.
Also includes such other duties consistent with the position.
Future operational requirements (at present unknown) may cause the employment specifications to be altered, revised, or abridged.
In short, we are just looking for someone to join our excellent team and help us reach for new heights.
We are the biggest store in QLD but we want to be the biggest in Australia.
About Pedders Suspension & Brakes Pedders Suspension & Brakes was founded in **** in Melbourne, Australia.
We have been operating since then as an entirely Australian family-owned business.
We are the only recognised brake, steering and suspension specialist globally that offers a full lifecycle – design, manufacturing, wholesaling, retailing and fitment – of its own brand of products through similarly branded outlets.
This differentiates us from other undercar parts suppliers and provides us with the unique opportunity to provide fully customised products and tailored solutions for a range of unique and diverse markets.
We currently have over 120 Pedders branded outlets throughout Australia comprising of stores and authorised dealerships and have a successful international distribution network.
Pedders' unique offering is our ability to provide expert advice and fit for purpose products based on our specialist experience and knowledge.
This has extended beyond our retail and trade network into our support and service for other brands through our work with private labels, and in the provision of products and solutions in the highly specialised fleet, mining, and defence markets.
At Pedders, our people are our greatest asset.
We are proud of the knowledge, experience and passion of our people.
We work in partnership, we work safely and we strive to be the best we can be.
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