Senior Network Engineer – Marleston, South Australia
Compnow is a national privately owned technology company dedicated to delivering innovative IT solutions. We are a trusted partner that organisations rely on to achieve their full potential. Whether you need a straightforward software update, a complex network architecture restructure, or an ongoing procurement partner, we bring expertise, experience and passion to every project.
What you'll do
As a Senior Network Engineer, you will tackle all types of technical work from switching and wireless through to firewalling and cybersecurity. You will deliver on‑site and remote systems engineering services to Compnow’s diverse customer base and provide support as part of a highly skilled BAU Service Desk team. You will be a subject‑matter expert (SME) in networking and an internal escalation point accessible to our national team.
- Provide services across multiple vendors and vertical technologies, delivering excellence in Windows and/or Apple focused technology services.
- Offer general application support, basic troubleshooting of network connectivity issues, user account creation and deletion, and creation of file‑sharing connections.
- Work closely with our BAU team to manage customer expectations and resolve highly technical issues in a timely manner.
- Manage end‑point software installation and licensing, as well as end‑user device setup and transfer.
- Document time and technical information in our ticketing systems and client information tools.
What you'll bring
- Multiple years’ experience in a Senior Network Engineer or similar position.
- Desire to succeed as a team and share knowledge with fellow engineers.
- Strong communication skills, able to engage with key stakeholders in both technical and non‑technical capacities.
- Excellent time‑management skills and the ability to meet deadlines.
- A passion for IT, with strong problem‑solving and troubleshooting skills.
Desired Technical Skills and Capabilities
- Level 4 experience in network troubleshooting with vendors such as Aruba, Cisco, Fortinet and Palo Alto.
- 6+ years’ experience in large enterprise networking and SD‑WANs.
- Deep knowledge of networking, firewalls, switching and wireless.
- Subject‑matter expertise as a delivery engineer across all networking domains.
- Relevant certifications with key networking vendors and products.
What else do you need to apply?
- Travel on‑site to our Marleston office.
- Must be an Australian resident available to work full time without restrictions.
- Compnow will require all successful applicants to complete a current National Police Check and a new or updated state‑based Working With Children Check.
Perks and Benefits
- A free day of leave on your birthday.
- Five weeks annual leave incentive.
- Employee discounts on IT equipment and well‑known brands.
- Training programmes designed for you.
- Long‑term career pathways.
Job Details
- Seniority level: Mid‑Senior level
- Employment type: Full‑time
- Job function: Information Technology and Engineering
- Industries: IT Services and IT Consulting
- Location: Marleston, South Australia
Legal and EEO Statement
We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. All submissions will be treated with the strictest confidence. No phone, email or agency requests. We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.
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