This role is based in Darwin (there is no remote working option)
- 12 month daily rate contract with extensions
- Government Healthcare Systems Training Experience Essential
Large Government ICT organisation based in Darwin and delivering very complex, high value, and / or high-risk ICT programs and multi-year digital transformation initiatives is seeking Systems Training Officers to be responsible for providing contemporary training and support to users of the new TrakCare system and the Acacia solution across NT Health. Training will be delivered via a phased approach across all of NT Health's primary, remote and tertiary healthcare services.
**Key Duties**
- Provide input into the development, delivery, evaluation and assessment of training, ensuring that training quality standards are met and users achieve the required level of competency in the new system.
- Provide go-live implementation training and support across the Northern Territory for the implementation phases, including out-of-hours training and rostered support, with a willingness to work extra hours when required to ensure the program objectives are met.
**Essential Skills and Experience**
- Demonstrated knowledge of systems training and commonly used office software.
- Demonstrated ability to work well under pressure, remain agile in a fast-paced working workplace and effectively manage competing priorities while achieving required objectives.
- Requirement to travel by 4WD/light plane and spend periods of time away from Darwin where applicable, and to work rostered and non-standard working hours as required.
- Hold a current Northern Territory (NT) driver's licence or the ability to readily obtain.
**Desirable Skills and Experience**
- Degree level qualification in Health or Community Services or a related field.
- Certificate IV in Assessment and Workplace Training, or other recognised training qualification.
- Substantial relevant experience in clinical or professional service delivery in a community service or health care setting and experience in the delivery of training services relating to computer based information.
- High level social and written skills with ability to effectively communicate with team members and stakeholders.
- Ability to work in a large team environment with members of diverse cultures and backgrounds, build productive relationships within the PMO teams, including project sponsors, senior managers, stakeholders/clients, external agencies and vendors.
- Self-starter with high personal drive and a positive attitude.
- Disciplined and accountable for supporting and maintaining work products.
- Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.
- Excellent problem solver and critical thinker.
- Promotes teamwork and collaboration by engaging stakeholders and team members.
**The successful applicant will be required to be based in Darwin for the duration of the contract.
📌 Training Officer
🏢 Harvey Nash
📍 Sydney