Job Title
Senior/Sales Engineer, Mining, ANZ
Location
WMFTS Recruiting Locations – Hybrid
Job Summary
We are seeking a talented and motivated Senior/Sales Engineer, Mining, ANZ to join our dynamic team.
Key Responsibilities
Sales & Business Development
* Maintain regular contact with customers to ensure Watson-Marlow Fluid Technology Solutions (WMFTS) products are specified in their operations.
* Achieve and exceed sales targets by actively identifying and pursuing new business opportunities.
* Increase market share by replacing competitor pump installations, including other peristaltic pump manufacturers and alternative pump technologies.
* Develop proposals for transitioning clients to Bredel pumps through process optimization and debottlenecking.
Customer & Account Management
* Manage and expand the spare parts and replacement pump business for existing clients.
* Oversee spare parts and service programs for all delivered projects to ensure reliability and customer satisfaction.
* Conduct regular on‐site audits across target locations in Australia to secure ongoing spare parts and service contracts.
* Build and maintain strong relationships with key personnel in Reliability, Process, and Maintenance across all sites.
Sales Planning & Reporting
* Develop and execute structured call plans and visit cycles to ensure comprehensive coverage of existing and target accounts.
* Maintain and update the CRM system with accurate customer data, interactions, and sales opportunities.
* Keep the Sector Manager informed of competitor activity encountered in the marketplace.
Customer Support & Training
* Arrange and conduct customer training sessions and presentations, both on‐site and office‐based, to enhance product knowledge and engagement.
* Provide technical support to clients, offering solutions that optimize pump performance and overall system efficiency.
Quality & Compliance
* Conduct all activities in accordance with the company's Quality Management System to ensure high standards of service and compliance.
Qualifications and Experience
Skills / Experience
* Skilled negotiator to achieve sales targets.
* Collaborates well with WMFTS co‐workers, reps/distributors, and customers to achieve desired results.
Education and Experience Requirements
* Minimum 3 years' experience in mining sales.
* Mechanical / Technical sales experience.
* Experience in process engineering.
* Advanced English writing/reading competencies; fluent.
Special Qualifications
* Negotiation skills.
* Strong writing skills.
* Data analysis skills.
* Strategic planning.
Computer Competencies Required
* Computer literate, able to create correspondence in Word.
* Able to produce and/or adapt PowerPoint presentations.
* Able to use Excel to analyze, collate, and present data.
* Able to use Outlook for e‐mail and appointment tracking purposes.
* Has knowledge of and some experience working with a CRM (customer relationship management system).
* Must continue to grow with existing technology to become increasingly efficient.
Specific Requirements for Completing Essential Functions
* Ability and willingness to travel nationally and occasionally internationally, as required.
Benefits
* A competitive salary.
* Flexible working arrangements.
* A generous holiday allowance.
* Three days' paid volunteering leave.
* Additional support and benefits through our Everyone is Included Group Inclusion Plan.
We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply.
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