The place for talentAt Charter Hall, we’ve been shaping Australia’s property landscape for over three decades. We are the country’s leading fully integrated diversified property investment and funds management group, trusted for our scale, expertise and performance. Our focus is on high‑quality, well‑located assets that deliver long‑term, sustainable returns for our investors – and enable our tenants to work, grow and connect.
We’re listed on the ASX100 and manage a diverse range of funds across Office, Industrial & Logistics, Retail, Diversified and Social Infrastructure. But beyond the numbers, we’re driven by a clear purpose: to create better futures and deliver long‑lasting value.
Our values guide everything we doActive Partnership – We listen deeply and collaborate meaningfully.Genuine Insight – We unlock growth through intelligence and understanding.Inventive Spirit – We explore possibilities with creativity and discipline.Powered by Drive – We act with passion, resilience, and transparency.
About the opportunityWe’re looking for a proactive and highly organised Administration Assistant who thrives in a fast‑paced, customer‑focused environment. This is a frontline role that supports the Centre Management team and ensures the smooth operation of the centre office. Your work will directly contribute to operational excellence, strong tenant relationships, and high‑quality customer experiences across the centre.
In this role, you’ll play a key part in ensuring efficient administrative processes, compliance with centre requirements, and timely communication across teams and stakeholders.
What you’ll be doingRight from the start, you’ll do great work with us. In this role, you’ll:Manage reception duties including contractor sign‑ins and maintaining key registers.Maintain stakeholder contact lists and support staff travel bookings.Collect, document and track Public Liability Insurance (COC) requirements for tenants.Update and maintain information in Yardi.Arrange contractors for repairs and maintenance.Assist with monthly rent roll processing and raising ad‑hoc tenant charges.Prepare and distribute tenant memos and in emergency, crisis and risk management training and support evacuation procedures.Manage Public Liability incident records using Noggin.Raise purchase orders, process accounts payable invoices and maintain PO summaries.Conduct daily and weekly casual mall leasing compliance checks and reporting.Prepare charity licence agreements and maintain booking registers.Provide admin support to Retail, Centre & Operations Managers.Collect retailer sales figures and manage contractor contractor onboarding and compliance processes.Distribute retailer correspondence and manage daily mail and courier requests.Minute weekly staff meetings and distribute ahead of next meeting.Prepare responses to customer comments.Undertake training across Yardi, Noggin, Tradeshift, Intelligence