About the Role
We are seeking a skilled professional to drive business development and customer engagement in our region. The successful candidate will be responsible for responding to new home and living business opportunities, championing a positive customer experience.
This is a full-time position that requires a customer-centric mindset, with a focus on engaging potential customers and optimising sales growth. The role involves working closely with the Business Development Team and spending time onsite and remotely with potential customers, Support Coordinators, and families.
The ideal candidate will have a background in Support Coordination, Home and Living Supports and Business Development, with at least 2-3 years' experience in the Disability Sector. They will also possess strong organisational skills, excellent computer literacy, and a current Australian driver's licence.
Responsibilities include:
* Ensuring the best possible customer experience for new and existing customers.
* Driving the vacancy management portfolio to secure new customers.
* Developing and maintaining a home and living pipeline.
* Cooking relevant assessments, devising and implementing transition plans, including individual support plans, in conjunction with services for new customers.
* Completing the customer feedback survey in the agreed timeframe.
We offer a range of benefits, including salary packaging, access to training and development opportunities, and a chance to make a real difference in people's lives within a values-driven organisation.