Number Of Positions Available
1
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army Australia’s Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including children, with accommodation, case management, outreach support, financial assistance, connection, and referral to other specialist services.
About The Role
We are seeking a values-driven and proactive Case Manager at our Alice Springs location. Reporting to the Team Leader, this is a permanent, full-time position.
Salary and conditions are in accordance with the SCHADS Award, level 4.
You will successfully
* Support and encourage clients to achieve their own goals within established case plans, including taking clients to appointments and advocating for clients to other service providers.
* Undertake intake and assessment with clients to develop a shared understanding of their situation, related problems, and strengths.
* Ensure accurate, up-to-date client records and data are maintained for all clients in accordance with TSA standards and procedures within TSA’s electronic database.
* Ensure appropriate preventative action is taken in relation to potential high-risk situations, as per policy and procedure.
* Advocate on behalf of clients with various government and non-government agencies, both verbally and in writing.
* Provide case management support to clients in accordance with the TSA model of care and practice.
* Ongoing assessment of the client’s issues, needs, and circumstances from initial intake to exit.
You will have (Requisite Skills & Qualifications)
* Qualifications (minimum Certificate IV) in the community sector.
* Relevant experience in a social service environment.
* Demonstrated case management experience and skills.
* Experience working with people who may not have English as a first language and knowledge of local Aboriginal communities and culture.
* A Working with Children (Ochre Card) Vulnerable People Check is required.
* A National Police Record Check.
* A NT Driver’s Licence.
What We Offer
As a registered NFP, we offer our eligible employees real and meaningful benefits such as:
* NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650).
* Flexible working conditions.
* Health, fitness, and financial discounts/benefits.
* Paid parental leave – 12 weeks.
* Up to 8 weeks leave per year through our purchase leave scheme.
* Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity.
* Purpose-driven career with positive social and sustainable outcomes.
* Employee Assistance Program – confidential counselling service.
* Opportunity for career development.
* An inclusive culture of dedicated, passionate, and professional team members.
* Positively impacting lives through your career contribution.
The Salvation Army is an Equal Opportunity Employer that provides an inclusive work environment and embraces diverse talent. We value people of all cultures, languages, capacities, sexual orientations, gender identities, and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child-safe organization committed to protecting children and young people from harm. All child-facing roles require a successful Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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