Job Description
We are seeking a highly skilled Personal Banker to join our team. This role plays a key part in delivering an exceptional customer experience by providing personalized banking solutions across transaction activities, needs-based conversations, and digital solutions.
Key Responsibilities:
* Meet customers' end-to-end financial needs through proactive relationship building and education on digital platforms,
* Collaborate with colleagues to achieve business objectives and maintain a high level of customer satisfaction,
* Contribute to customer engagement and advocacy efforts to drive real value for customers,
* Support bank initiatives and ensure compliance with policies and procedures.
Requirements:
* Excellent customer focus with retail experience preferred,
* Proficiency in using technology and promoting digital channels,
* Ability to adapt to change and ambiguity, with strong multitasking skills,
* Strong communication and interpersonal skills with a willingness to work collaboratively,
* Sound understanding of compliance principles.