2 x Member Support Officers (1 supporting Riverina / Murray Region, NSW; 1 supporting New England / Northern Rivers / Mid North Coast)
Coffs Harbour, New South Wales, Australia
Organization
Meals on Wheels NSW, Coffs Harbour, NSW, Australia
Job Posting
2 weeks ago | Be among the first 25 applicants | Direct message the job poster from Meals on Wheels NSW
Job Purpose
At Meals on Wheels NSW, our mission is to build the capacity and resilience of a network of self-managed, not-for-profit community organizations that provide food and other community services to support people in their communities. The purpose of this role is to be a trusted partner of members, sponsors, supporters, and other organizations sharing our purpose, and to serve as an influential advocate in the public arena.
The Member Support Officer provides critical coordination, administrative, and strategic assistance to member service management committees and governing bodies within assigned areas. This role fosters relationships through networking, disseminates key information, and develops operational resources aligned with government and relevant authority guidelines.
These positions are 3 days per week (21 hours), supporting either the Riverina / Murray Region of NSW or the New England / Northern Rivers / Mid North Coast. Travel within the respective regions is expected.
Responsibilities
* Build capacity and capability of the member network
* Contribute to support strategies and regional activities, including forums and workshops
* Build and upskill members on government policies and compliance
* Facilitate development of local strategies for growth and alignment with programs like CHSP
* Provide education on aged care principles, policies, reforms, and funding compliance
Advocacy
* Act as liaison between MOWNSW, members, government agencies, and industry groups
* Represent MOWNSW at regional industry events and collaborate on initiatives
Community & Connection
* Identify regional member needs and develop engagement plans to support local services and activities
Operations
* Develop policies, guidelines, and procedures for member support
* Ensure regular reporting and system updates on member activities
Experience
* Minimum 2 years in a similar role
* Ability to influence and collaborate without direct authority
* Experience in building capability through mentoring and training
For the full position description, visit: https://nswmealsonwheels.org.au/about/meet-the-team/positions-vacant
Applications close 23rd May 2025. For questions, contact Claudia Odello, Deputy CEO, via email at claudiao@nswmealsonwheels.org.au or phone 02 8219 4200.
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