Job Title: Field Service Technician
About the Role:
The Field Service Technician position is responsible for the repair, maintenance, and installation of a range of products in the Sydney metropolitan area.
* Responsibilities:
* Respond to allocated after-sales calls with a professional and pleasant manner, mindful of customer importance.
* Evaluate and rectify appliance problems efficiently and accurately or install and commission an appliance in accordance with the quotation.
* Maintain knowledge and attend training across the full product range, including Rheem, Vulcan, Raypak, Edwards, and Solahart.
* Act in a manner conducive to good health and safety of oneself and the general public.
About You:
We are seeking a committed, motivated, energetic, and reliable individual. The ideal candidate will have:
* A Plumber's license with a contractor's license.
* A Restricted Electrical license.
* A current NSW driver's license.
* Comfortable use of electronic communication/information devices.
* Clear communication with a customer service focus.
Benefits:
This role offers great salary packaging options, discounts on company products, hourly base pay, superannuation, overtime, on-call, and travel opportunities.
Other Opportunities:
Ongoing training, support, supervision, and career advancement opportunities are available, as well as access to our Employee Assistance Program and Safety and Wellbeing initiatives.