Job Overview
We are seeking experienced dog groomers and stylists to join our team. This is an exciting opportunity for individuals who possess a passion for delivering high-quality grooming services and providing exceptional customer experiences.
* Senior Groomers
* Senior Stylists
* Groomers
As a member of our team, you will be responsible for providing full grooming services to a range of breeds, including bathing, drying, nail clipping, brushing, combing, and breed clipping.
You will also play a key role in creating a positive and memorable experience for all customers and their dogs. This includes coordinating the grooming salon and clients, making client bookings, and assisting store shop floor teams when required.
Key Responsibilities:
1. Provide full grooming services to a range of breeds
2. Create a positive and memorable experience for all customers and their dogs
3. Coordinate the grooming salon and clients
4. Make client bookings
5. Assist store shop floor teams when required
6. Stock management
7. Work with Store Manager & team to ensure member program targets and expectations are met
8. Proactively support local marketing opportunities and recruitment referral programs
9. Work with the team to achieve and exceed sales targets
10. Maintain a strong safety mindset with commitment to create a culture of safety within the team
Requirements:
* Experience in professional dog grooming
* Qualification in Grooming (preferred but not essential)
* Ability to create and embed strong safety practices across the salon & store
* Good knowledge of specific breed clips
* Physically fit, as you may be required to lift heavy animals
* Demonstrated experience in handling and working with live animals
* Ensure you maintain breed clip and brand/product knowledge
* Maintain advanced understanding of zoonotic and skin diseases and how to identify them
* Ability to be flexible in order to meet changing work conditions
* Ability to prioritise and manage conflicting priorities
* Demonstrated ability to achieve & exceed sales targets
* A commitment to represent the interests of Petstock in areas related to the business, branding and animal care
* Strong interpersonal skills with ability to build strong working & customer relationships
* Exceptional verbal & written communication skills
* Strong attention to detail
Equal Opportunity Employer
We are committed to providing equal opportunities for all applicants, regardless of their background or circumstances.