Full-time continuing role as ICT Business Partner ( MDI Support ) Comprehensive range of employee benefits, focusing on work-life balance, financial well-being, health, and career development Base Salary from $126,065 17% superannuation Solve by Talent is partnering with the University of Sydney to recruit an ICT Business Partner (MDI Support ) to support the delivery of key Information and Communications Technology program (ICT) initiatives that help shape the future of education, research, and innovation. The MDI function plays a key role in shaping the University’s digital future by delivering modern, integrated technology capabilities that improve how people work, connect, and access services. Working across a large and complex environment, the team drives meaningful change through better systems, improved experiences, and scalable digital solutions. Why join the University of Sydney? Join one of Australia’s leading universities at a pivotal point of change, where technology is evolving to better support student learning, empower teaching excellence, and enable research delivery at global scale. ICT is central to delivering the University’s academic mission. Working across faculties, disciplines, and research communities, you will shape the platforms, services, and partnerships that enable student success, strengthen teaching, and accelerate research impact. This work spans both the critical services that keep the University running every day and the ongoing improvement of systems and experiences. With strong investment and clear direction, you’ll operate in a large and complex environment where your contribution has visible, meaningful impact across the University. You’ll collaborate across academic and professional communities to help shape a more connected and capable University, supporting teaching excellence, research impact, and student success. The opportunity ICT Business Partner, you will help strengthen the connection between ICT and business areas across the University, supporting stakeholders to navigate services, identify needs and improve the way technology supports their objectives. This is a relationship-led role that combines client engagement, service support, delivery coordination and demand management. You will work closely with stakeholders and ICT teams to help translate needs, resolve issues and contribute to high-quality service outcomes. What you’ll do Build strong working relationships with stakeholders and provide day-to-day support on ICT services, solutions and initiatives Gather feedback, identify patterns and help translate business needs into clear requirements or next steps Support projects, services and portfolio activities by tracking progress, reporting on key metrics and escalating issues where needed Contribute to planning, demand triage and service improvement activity across a busy and evolving environment Help communicate ICT initiatives and changes in a clear, practical way to diverse stakeholder groups What we’re looking for Proven experience in a strategic business partnering, relationship management, or similar role within a university or complex higher education environment Strong understanding of how to align technology priorities with business needs across diverse stakeholder groups in a large, matrixed organisation Demonstrated ability to build credibility and influence with senior leaders, balancing strategic thinking with pragmatic delivery Experience navigating complex governance, operating models, and competing priorities within a large, multifaceted institution Excellent communication and stakeholder engagement skills, with the ability to translate business needs into clear technology opportunities and outcomes What’s in it for you? At the University of Sydney, we support our staff with a range of benefits designed to enhance your career, wellbeing and work-life balance, including: Up to 17% superannuation to support your financial future Extremely generous parental leave entitlements Competitive salary with salary packaging options Flexible and hybrid working arrangements Career development and learning opportunities Health and wellbeing programs including Fitness Passport Access to a vibrant, globally recognised university community How to apply If you’re looking for an opportunity to contribute to meaningful ICT initiatives while building strong stakeholder partnerships in a world-class university environment, we would love to hear from you. Applications (including a cover letter, CV, and any additional support ing documentation) can be submitted via the button at the top of the page. For employee s of the University or contingent workers, please login into your Workday a ccount and navigate to the Career icon on your Dashboard. C lick on USYD Find Jobs and apply. Accessibility and inclusion The University of Sydney is committed to creating an inclusive recruitment experience for all candidates. If you require adjustments or additional support at any stage of the recruitment process, we encourage you to let us know. This may include adjustments to the interview format, additional time, breaks, accessible interview locations, receiving materials in advance, or any other practical support that will help you participate comfortably. For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Zoe Crouch on zoe.crouch@sydney.edu.au. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Sponsorship / work rights for Australia You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment. © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role. Applications Close Wednesday 29 April 2026 11:59 PM