## Commercial Business Intelligence AnalystSolliciterenlocations: Mascot: Melbourne: Brisbanetime type: Full timeposted on: Vandaag geplaatstjob requisition id: R0655332* **Great benefits and remuneration*** **Work with industry - leading products and technology*** **Join a global organisation with a strong focus on training, safety and quality****At KONE, you'll find innovation that goes somewhere**We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.**Our work will take you in different directions**We are seeking a **Commercial Business Intelligence Analyst** to join our team, with the option to work from our **Sydney, Brisbane or Melbourne office**.In this role, the **Commercial Business Intelligence Analyst** will support stakeholders by analysing customers, markets, offerings, and processes to enhance performance and enable profitable, insight-driven decisions. They will provide detailed information on customer behaviour, market conditions, business performance, and operational processes, while also helping to prioritise improvement initiatives.**What will you be doing?*** Support the development and rollout of frontline commercial strategy.* Conduct market, competitor, and business analysis.* Assess offerings from both market and internal performance perspectives.* Provide clear recommendations to support decision-making.* Help stakeholders understand business performance, trends, issues, and opportunities.* Present analytical findings to teams across the organisation and make recommendations based on analysis.* Serve as key user for CRM and other sales/marketing IT tools.* Gather and prioritise frontline requirements for CRM and related solutions.* Communicate requirements to area and global owners.* Support defining business and analytics requirements with clear scope and targets.* Understand data needs, availability, and limitations.* Act as the main link between business teams and IT/analytics specialists.* Support KPI definition and implementation.* Design and develop dashboards and data visualisations.* Contribute to building analytics capabilities, including training and communication.* Collaborate with data scientists and engineers to develop advanced analytics solutions**What are we looking for?*** 5+ years' experience in a similar position.* Bachelor's degree in marketing, communications, economics, statistics, finance or related fields. Master's degree in a related field an advantage.* Experience working in the construction industry an advantage.* Strong analytical, problem-solving, presentation, and collaboration skills.* Ability to manage multiple priorities and work both independently and in a team.* Proactive and self-driven, with the ability to influence stakeholders and a commitment to continuous learning.* Proficient in Salesforce CRM, PowerPoint, Excel, Qlik Sense, Power BI, and other analytics tools.**There's so much more to KONE than you may realise.*** Enjoy career progression opportunities within a global organisation.* Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work.* Grow with comprehensive learning and development programs covering a wide range of professional skills.**Note:** Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.This role is being sourced directly by KONE. We respectfully request no agency approaches.
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