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* Join one of the largest multi-franchise automotive dealership networks
* Long term growth opportunities and development
* Access hundreds of discounts using our exclusive reward platform
About the Role:
We are seeking a motivated and enthusiastic Parts Interpreter to join our team and work primarily from our Warwick Farm Dealership. The successful applicant will have a positive can-do attitude and a willingness to learn.
The position will involve the following:
* Liaise with customers to assist with Spare Parts and Accessories enquiries
* Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts.
* Use of online Manufacturer's portal to locate and source parts.
* Respond to phone and email enquiries from dealerships, ensuring part requirements are accurately identified and fulfilled
* Processing of Customer orders and/or quotes through the DMS system (ERA)
* Assist with stock checking and order processing
* Working as part of a team to provide & maintain a high level standard of customer service
The successful candidate will need the following:
* Experience with parts or the automotive industry preferred, or an eagerness to learn
* Exceptional interpersonal and customer service skills
* Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook
* Ability to work well under pressure
* Excellent time management and organisational abilities
* Strong problem-solving skills with great attention to detail
* Experience with dealership systems or parts cataloguing is a bonus!
* Training pathway and growth opportunities provided
* Competitive remuneration package
* Employee benefits including discounted vehicle purchases, servicing, discounted rates on Private Health Insurance and others
* Fast growing employee recognition & reward programs
* Lifestyle discounts, including Gym memberships and retail discounts
* Work with one of Australia's largest and most respected automotive groups
* Access hundreds of discounts using our exclusive reward platform
Peter Warren Automotive Holdings is one of Australia\'s largest multi-franchise automotive dealer groups. We operate across multiple regions including Southwest Sydney, Sydney's North Shore, Regional NSW, Northern NSW, Southeast Queensland and Victoria. We represent leading vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 2000 dedicated employees across locations, our team is built on extensive industry knowledge, outstanding sales and customer service, and leading expertise.
If you think this role is right for you, please apply today by completing our online application.
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