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About the Role
We are seeking an experienced Supervisor to join our team, run our Workshop and offer unparalleled customer service to our clients based in one of the most beautiful cities in the South West.
The Candidate
The successful applicant will:
- Oversee and be responsible for the smooth, profitable and successful operation of the Service Department.
- Communicate continuously with customers.
- Manage the Service Staff ensuring excellent service delivery to all customers through correct systems and procedures.
- Plan, delegate and schedule work.
- Process warranty administration and claims promptly.
- Organise and plan staff rosters for maximum efficiency and productivity at minimum cost.
- Monitor and manage departmental expenditure identifying cost efficiencies in order to maximise department’s profitability.
- Plan to achieve monthly service sales budget consistently.
- Build strong customer relationships by creating new opportunities and growing and maintaining existing client base.
- Maintain a clean and safe workspace, and abide by workplace health and safety policies and procedures.
- Be a qualified Mechanic or have a strong mechanical aptitude.
- Have a minimum 3 years previous experience in a similar role/industry with a proven track record.
- Ability to work under pressure.
- High motivation to succeed and be results oriented with good attention to detail.
- Good leadership and motivational skills.
- Excellent communication, organisational skills and good time management.
Remuneration
Remuneration will reflect the calibre of person required to perform this role. The successful applicant will receive ongoing training to keep abreast of the latest equipment technology.
Our employees enjoy excellent working conditions in a supportive and friendly team environment.
If you are looking for a permanent position and want to be part of a productive, service-oriented team, please submit your resume for consideration.
Nicholls Machinery is a smoke-free workplace.
Please note only shortlisted candidates will be contacted.
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Workshop Supervisor?
- Do you have customer service experience?
- How many years of people management experience do you have?
Halifax Mechanical and Engineering PTY LTD
Bunbury, Bunbury & South West WA
13d ago
What can I earn as a Workshop Supervisor
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📌 Workshop Supervisor
🏢 Nicholls Machinery
📍 City of Busselton