Customer Service Representatives for a leading retailer. This work is based at their WA Distribution Centre and involves weekend work (penalties apply) please see below shift requirements: Thursday to Monday 6am to 2pm Thursday to Monday 10am to 6pm Saturday to Wednesday 10am to 6pm Are you a detail-oriented individual who thrives in a fast-paced environment? We're looking for a Customer Service Representative to join our clients dynamic logistics team and play a crucial role in supporting day-to-day operations. What You'll Be Doing Making 100-150 outbound calls daily to confirm customer addresses and delivery details. Accurately entering data into the CRM system with a strong customer-first approach. Performing tasks with a high level of attention to detail in a high-volume, time-sensitive setting. Visiting the warehouse as needed to match product or scan items using an RF scanner. Verifying stock on the floor against customer invoices/orders. Assisting with basic transport planning, including driver allocation and scheduling. Supporting the coordination of staging lanes to ensure smooth dispatch operations. About You You're confident on the phone and can handle a high volume of calls with professionalism. You are a driven energetic individual that can work weekends You're tech-savvy, especially with data entry and CRM platforms. You're comfortable working between the office and warehouse. You bring a proactive, can-do attitude and enjoy collaborating across departments. You are a team player Available for an immediate start Ready to join a team where no two days are the same? Apply now using the link provided and help us deliver exceptional service at every stage of the customer journey. About Toll People Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development. Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals. All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities.