Land Rover Service Department Leadership Role
The Alto Group is seeking an experienced Service Manager to lead our Land Rover service department. This is an exciting opportunity to work with a luxury brand and deliver exceptional customer experiences.
Key Responsibilities:
* Oversee daily operations of the Land Rover service department.
* Manage and mentor a team of technicians and service advisors.
* Ensure compliance with manufacturer standards and company policies.
* Drive customer satisfaction through efficient service delivery.
* Monitor and achieve departmental KPIs, including profitability and productivity.
* Implement strategies to improve workflow and customer retention.
* Maintain a safe and professional work environment.
* Liaise with other departments to ensure seamless customer service.
What We Offer:
* Established Reputation: Join a trusted automotive group with over 60 years of success.
* Career Growth: Opportunities for advancement across multiple brands and locations.
* Training & Development: Access to ongoing manufacturer and leadership training.
* Supportive Culture: Work in a collaborative environment that values excellence.
* Competitive Package: Attractive salary, performance incentives, and company benefits.
* Employee Discounts: Enjoy discounts on vehicles, servicing, and parts.
About You:
* Proven experience as a Service Manager or in a senior service role within the automotive industry.
* Strong leadership and team management skills.
* Excellent communication and customer service abilities.
* Ability to meet targets and drive business performance.
* Knowledge of Land Rover or other luxury brands is highly desirable.