Job Description
We are seeking an experienced Salesforce Administrator to join our team. As a key member of our Commercial Products team, you will be responsible for managing a fleet of custom-built and off-the-shelf systems that perform critical functions for our Sales Operations, Traffic, Finance and Presentation teams.
Your primary objective will be to ensure the smooth operation of these systems, which make it possible for us to sell and traffic ads. You will work closely with various departments to gather requirements, deliver solutions, and enhance the Salesforce platform to meet evolving business needs.
Key Responsibilities
* Create, manage, and deactivate user accounts, roles, and permissions to ensure data security and accessibility.
* Monitor and maintain system performance, security, and data integrity.
* Customise Salesforce applications, including the creation of reports, dashboards, page layouts, and workflow automation.
* Perform data imports, exports, backups, and cleansing to maintain high-quality data standards.
* Provide training and ongoing support to users, helping them to navigate the platform and utilise its features effectively.
* Develop and maintain documentation of system configurations, processes, and user procedures.
* Collaborate with various departments to gather requirements, deliver solutions, and enhance the Salesforce platform.
Required Skills and Qualifications
* Demonstrated experience as a certified Salesforce Administrator in a similar environment with sales, service and industry cloud.
* Extensive experience in the build, customisation, administration and maintenance of salesforce systems.
* Familiarity with Salesforce features, capabilities, and best practices, including knowledge of the Lightning Experience interface.
* Experience in performing salesforce upgrades and ensuring successful integration.
* Exceptional ability to create and maintain salesforce databases.
* Ability to provide salesforce training and end-user support, with an ability to relay technical information.
* Strong problem-solving skills and attention to detail in analyzing data and generating meaningful insights.
* Excellent communication and interpersonal skills for effective collaboration with technical and non-technical stakeholders.
Benefits
This is an excellent opportunity to work with a dynamic team and contribute to the growth and success of our organisation. You will have the chance to develop your skills and expertise, working on challenging projects and collaborating with cross-functional teams.
In addition to a competitive salary, you will receive a range of benefits, including professional development opportunities, flexible working arrangements, and a supportive work environment.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives.
Please note to apply for this role you must already have the right to lawfully work and live in Australia.
About the Role
This is a full-time position, based in North Sydney, NSW. The ideal candidate will have a strong background in Salesforce administration, with experience in managing complex systems and delivering high-quality results.
If you are a motivated and enthusiastic individual, with a passion for working in a fast-paced environment, we would love to hear from you.