Medical Receptionist – GP UltraHub (Gladstone & Calliope)
GP UltraHub is seeking a professional, experienced Medical Receptionist to join our growing team, working across our Gladstone and Calliope clinics.
This is an excellent opportunity for someone who thrives in a fast-paced General Practice environment and is passionate about delivering high-quality patient care and service.
About Us
GP UltraHub is a modern, patient-focused healthcare provider delivering accessible and high-quality medical services to the Gladstone region. Our clinics are committed to providing a professional, supportive, and efficient environment for both patients and staff.
About the Role
As the first point of contact, you will play a key role in creating a positive patient experience while ensuring the smooth day-to-day operation of the clinic.
This role is best suited to someone who is confident, organised, and experienced in medical reception, and can manage competing priorities in a busy clinical setting.
Key Responsibilities
* Provide a warm, professional, and patient-focused front desk experience
* Manage appointments using Best Practice (or similar medical software)
* Handle high-volume phone calls with a professional and efficient manner
* Process Medicare billing, patient payments, and accounts
* Assist with patient registrations and maintain accurate records
* Support doctors and clinical staff with administrative tasks
* Maintain a clean, organised, and efficient reception area
About You
We are looking for someone who:
* Has previous experience in a General Practice or medical reception role
* Is confident using Best Practice (BP) or similar clinical software (highly regarded)
* Has knowledge of Medicare billing, item numbers, or patient accounts (preferred)
* Demonstrates excellent communication skills with a strong patient-centred approach
* Can work efficiently in a fast-paced, high-volume environment
* Has strong attention to detail and organisational skills
* Is reliable, punctual, and a strong team player
* Is confident handling sensitive information with confidentiality and professionalism
Availability
* Must be available for rostered shifts between 7:00am – 7:00pm, Monday to Friday
* Weekend shifts required on a rotating basis
Why Join GP UltraHub?
* Supportive and collaborative team environment
* Opportunity to work across multiple clinics
* Ongoing training and development
* Be part of a growing healthcare organisation making a real difference in the community
How to Apply
If you are an experienced Medical Receptionist looking to join a professional and fast-paced clinic, we would love to hear from you.
Please submit your resume and a brief cover letter outlining your experience in medical reception and why you are a good fit for the role.
Job Type: Casual
Pay: $27.00 – $32.00 per hour
Experience:
* Medical admin: 1 year (Preferred)
* Customer service: 1 year (Preferred)
Work Authorisation:
* Australia (Required)
Work Location: In person