About Us
At Beyond Bank, we are one of Australia's largest, 100% customer-owned mutual banks with a credit union heritage. With over 300,000 customers and over 40 branches across five states, we strive to be the best relationship bank for customers and communities in Australia.
Our Values
* Customer Obsessed: We put our customers at the heart of everything we do.
* Empowering Communities: We believe in empowering communities to thrive.
* Right things, right way: We act with integrity and ethics.
* Shared Ambition: We work together towards a common goal.
* Championing Sustainability: We prioritize sustainability and social responsibility.
The Role
We are seeking a Personal Banker to join our growing Port Augusta team. As a Personal Banker, you will be responsible for advocating Beyond Bank's core values and delivering an exceptional customer experience while achieving individual performance targets that contribute to the overall branch performance.
Your Key Responsibilities
* Provide local customer-owned banking experiences to new and existing customers.
* Proactively connect customer needs to Beyond Bank's offerings through excellent listening skills.
* Manage general enquiries and provide sound advice and information to our customers.
* Contribute to a high-achieving team environment with your commitment to success and strong work ethic.
* Manage customer bank accounts, including opening, closing, and overseeing transactions.
* Collaborate with specialists in the business to deliver the best solution for the customer.
What We're Looking For
* A caring and customer-focused person excited to learn and grow.
* Able to work in a dynamic customer service environment.
* Excellent problem-solving and analytical skills.
* Banking or Financial services experience is desirable but not essential.
Why Join Us?
We welcome candidates from diverse backgrounds and actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ individuals, and culturally diverse community members to apply for our roles. By joining Beyond Bank, you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential.
Benefits
* Additional 6 days of paid leave per year.
* Additional 3 paid work-life balance days to boost your annual leave.
* Paid community volunteer days to support many community charities across Australia.
* Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more.
* A flexible and diverse working environment.
* Career development opportunities, training, and coaching.
Our Recruitment Process
The process can include a phone screen, video interview, virtual or face-to-face interview, psychometric testing, and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training. By applying for this opportunity, you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks.