Overview Ignite Travel Group is an award-winning travel company (NTIA Most Outstanding Online Travel Agency 2022), and Australia's largest travel advertiser, delivering incredible holidays and trailblazing win-win-win models for our people, customers, and business partners.Date: 4 weeks ago • City: Gold Coast, Queensland • Contract: Full timeRole Overview As a Senior Business Analyst, you will play a pivotal role in capturing business requirements and ensuring the successful implementation of our recent travel booking systems.
You will work closely with stakeholders to understand their needs, identify opportunities for improvement, and design solutions that drive efficiency and innovation.A day in the life Gather and document business requirements, translating them into user stories and acceptance criteria within an agile software delivery teamDevelop use cases and process flows to support the development of software solutionsConduct stakeholder interviews to understand business needs and pain pointsCollaborate with stakeholders to ensure that project objectives align with business goalsFacilitate communication between business and technical teamsParticipate in user acceptance testing and ensure that solutions meet business requirementsDevelop and maintain system documentation and training materialProviding leadership within the project teams to ensure delivery of customer requirements and expectationsWho you are Experience within travel or other internet-scale environments desirableStrong understanding of the travel or retail industryExtensive proven experience in key business analysis discipline areas including: requirements elicitation and documentation (as user stories, use case and acceptance criteria), process analysis and documentation, and organisational strategyStrong analytical and problem-solving skillsKnowledge in business process re-engineering and improvementWell-developed written and oral communication and facilitation skillsAbility to conduct virtual meetings and workshopsExcellent documentation skills, both technical and non-technicalAttention to detail and effective organisation and time management skillsStrong business acumen and critical thinking skills5+ years experience in a similar business analyst roleBusiness Analyst formal qualification highly desirableExperience with Microsoft Dynamics 365 Business Central highly regardedUI/UX experience highly regardedWhat you\'ll enjoy Flexible working opportunitiesOngoing professional development and skill sharpening, plus occasional escapes to bucket list destinationsCatapult your career across a network of brands and businesses in an evolving industrySay no to full price!
Nab discounts on travel and more thanks to our sweet rewards programAccess to industry leading health and well - being programs and financial advisorsSet up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perksEnjoy social events to promote networking, celebration of wins, and sometimes just for fun!
Take volunteer leave as part of giving back to the local communityWe value you Ignite Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.
We encourage you to come as you are; to foster inclusivity and collaboration.
We celebrate you.
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📌 Senior Business Analyst - Broadbeach, Qld
🏢 Ignite Travel
📍 Gold Coast