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Duty manager

Gold Coast
Ashmore Tavern
Posted: 16 December
Offer description

Duty Manager – Ashmore Tavern
We are passionately seeking a proactive Duty Manager to join our management team
About us
The Fortitudo Group has a portfolio of seven hotels, along with four attached drive-thru bottle shops and a network of detached bottle shops.
The successful candidate will have the opportunity to work for an up-and-coming, independently owned hospitality group that values and nurtures its employees to maximise performance and personal growth.
About the role
This is a permanent, full-time role reporting directly to the Venue Manager.
You will be responsible for assisting in leading the team culture, customer experience and the compliant operation of the venue.
Key responsibilities and qualifications
Proven success in a hospitality management role, with at least 12 months of experience
Current RSA, RSG, RMLV certificates and approved managers licence
Previous experience in a suburban pub is advantageous
Ability to engage with the community and drive exceptional customer experiences
Outgoing, energetic personality that thrives on customer interaction
Ability to implement and adhere to policies and procedures
Reliable and excellent personal presentation
Enthusiastic with a genuine passion for the industry, its patrons and the people that work within it
Your drive to deliver a consistent high level of customer experience will be the key in this role, assisting in leading the team to success through a hands-on approach teaching new skills and expectations to staff, to help build a strong hospitality team focused on delivering exceptional service.
Application
Applicants must be able to work days, nights & weekends.
If you possess the required skills and experience and have a passion for the industry, please APPLY NOW with your resume and cover letter outlining your recent experience.
All applications will be treated confidentially.
Due to the high number of applicants, only shortlisted applicants will be contacted.
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