School Transport Assistance Admin Officer
Wide Bay Transit are seeking a bright, cheerful, organised, and professional office administration person to support our School Transport Assistance Officer and carry out general office duties as required. Daily duties include but not limited to; assisting with the assessment of on line bus travel assistance applications, and making and receiving phone calls and emails in this regard.
Full time – Monday to Friday
The successful applicant will undergo hands on training to be able to assist the School Transport Assistance Officer with applications for bus travel assistance and maintaining our Database with the view to being capable of carrying out the STA Officer’s duties in their absence.
We are looking for an enthusiastic hands-on, team focused member, who has a keen willingness to learn, picks up new skills easily, has an exceptional ability to retain knowledge, and can work unsupervised to complete all tasks in a timely manner.
Working as part of a busy team, duties will also include:
Answering phone calls and responding to emails, usually to do with general urban and school bus enquiries.
Other clerical duties, including preparing documents.
Data entry, filing, and other administrative tasks as they arise.
Taking payments, both cash and EFTPOS and entering into the accounts program.
Excellent computer skills with experience MS Office (including Excel, Word, and Access). Experience with Xero Accounting would be advantageous but not essential.
Our ideal candidate will possess:
great organisation and time management skills.
exceptional attention to detail.
a strong work ethic, flexibility, and the ability to multi-task.
excellent verbal and written communication skills.
a pleasant and qualified phone manner and a willingness to step in and help other team members when required.
the ability to work under pressure during exceptionally busy periods.
the empathy to professionally manage challenging consumer requirements and expectations.
Successful applicant will:
have an excellent work ethic.
be reliable and honest.
have excellent people skills.
be well-presented.
have, or be willing to acquire, a Working with Children (Blue) Card prior to commencement.
If you believe you would be a good fit for this position please include your resume and references in your application.
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