Senior Technical Leader Role
Drive technical innovation, leadership, and strategic direction in a collaborative environment.
* Assist the Head of Engineering in planning, decision-making, and technical guidance.
* Lead, mentor, and coach engineers to foster a culture of collaboration, continuous improvement, and excellence.
* Design, implement, and manage complex infrastructure systems that meet performance, security, and best practice requirements.
* Contribute to project work designing, planning, and implementing solutions for Microsoft 365 and Azure environments.
* Respond to security incidents, investigate causes, and implement mitigation measures.
* Develop and deliver training programs on cybersecurity awareness and best practices.
* Identify and resolve system infrastructure issues, conducting root cause analysis and implementing preventive measures.
* Manage performance of compute, storage, network, and backup infrastructure, including root cause analysis and preventive measures.
* Collaborate with cross-functional teams to meet infrastructure needs.
* Provide guidance and mentorship within support, engineering, and sales teams.
* Document system architecture, configurations, procedures, and troubleshooting guides.
* Stay updated with industry trends, emerging technologies, and best practices.
* Advocate for innovative technologies, tools, and methodologies to enhance productivity and efficiency.
Key Qualifications:
* 8+ years of experience as a Senior or Lead Systems Engineer.
* Strong proficiency in Microsoft infrastructure systems and best practices.
* Deep understanding of networking, operating systems, cloud, and data center environments.
* Proven ability to lead and mentor teams in dynamic environments.
* Bachelor's degree in information technology or related field.
* Relevant certifications (e.g., Azure Administrator Associate, Azure Solution Architect, Identity and Access Administrator, or Enterprise Administrator).
Preferred Experience:
* Experience with Azure services (VMs, networking, Recovery Services Vault, Site Recovery, Managed SQL, Web Apps, Monitoring, Security, Sentinel, EASM).
* Windows Server core roles and features.
* Microsoft SQL and IIS administration.
* Microsoft 365 services (Entra ID/AzureAD, Global Secure Access, Exchange Online, SharePoint, Intune, Defender XDR, Teams Telephony).
* Security tools such as Rapid7, Mimecast, Proofpoint, Phriendly Phishing.
* Cisco, Meraki, Fortinet offerings.
* Automation skills (PowerShell, PowerAutomate, IaC – Bicep, Terraform).
* VMWare vCenter, Citrix VDA, Netscaler, XenServer, SAN technologies.
* Backup solutions like Commvault and Veeam.
Additional Requirements:
* Previous experience in a leadership role.
* Experience in a Managed Services Provider is highly desirable.
* Strong track record of managing technical projects from start to finish.
* Deep understanding of system security, performance optimization, and maintainability best practices.