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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
This is a unique opportunity to join AWS as a Data Centre Technician in Sydney.
You will become the senior resolver for your support team and be able to troubleshoot and solve complex infrastructure issues.
You will help create and maintain documentation on the technologies you support and be the primary escalation point for junior staff.
You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved.
Key job responsibilities
Install and configure racks of hosts in line with internal SLAs
Diagnose and repair issues for server, storage and network devices, including the physical replacement of parts.
Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events.
Shift work (4 days on and 4 days off including night shifts on a rotational basis).
This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
Candidates must possess a valid driver's license and their own vehicle to travel between sites.
Basic Qualifications
1+ years of computer hardware experience, including troubleshooting and repairing experience
1+ years of computer networking experience
Preferred Qualifications
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Knowledge of server hardware and components
Hands-on experience with one or more of the following hardware platforms (e.g. Dell, HP, Supermicro) is a plus.
Acknowledgement Of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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