About Us
Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries.
The Opportunity
We are currently seeking an experienced Heavy Diesel Mechanic to join our Service team as a Field Service Fitter based out of our Muswellbrook branch.
You will be responsible for providing diagnostics, repair and maintenance services to our customer's equipment in the field and in our workshop. This role is perfect for someone focused on quality service, proactive problem‐solving, and delivering exceptional service outcomes.
Key Responsibilities
1. Providing onsite technical support on Hitachi equipment including diagnostics, repair and maintenance
2. Building and maintaining excellent rapport with our customer base
3. Completion and submission of all relevant paperwork
4. Conducting your work in compliance with all quality and safety standards, procedures and company policies
To Be Successful In The Role, You Will Have
5. Certificate of Proficiency in Mobile Plant Technology
6. Current driver's license
7. Ability to work autonomously and proactively solve technical issues
8. Construction and/or Mining equipment experience is highly regarded
9. Excellent interpersonal, communication skills and customer service etiquette
10. High risk work licenses (Basic Rigging, Forklift), highly regarded
11. Willingness to travel on occasion to support our remote clients
Benefits
12. Competitive pay: based on experience, above Award rates
13. PPE uniform supplied
14. Paid Parental Leave
15. Bonus: TWO annual discretionary bonuses for increased earning potential
16. Discounts: Save at 500+ retailers with orange benefits! Including staff discounts on Hitachi Products
17. Health: Discounted Medibank health insurance
18. Wellness: Access to Employee Assistance Program
19. Training: Ongoing development with career growth opportunities
20. Roster: lifestyle roster may be available following probation period
21. As part of our recruitment process, successful candidates may be required to undergo background checks, including criminal record checks and employment medical assessments including Order 45 Coal Board Medical.
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