Engage with the community and deliver exceptional customer service.
This is an exciting opportunity to work in a dynamic and bustling library environment in South Australia.
Join a local council team and contribute to delivering excellent customer experiences.
About Us
Randstad Education is collaborating with a Northern local council to hire enthusiastic and confident library staff who are dedicated to providing exceptional customer service. As a valued member of the library team, you will foster meaningful interactions with patrons and enhance their experience. We are seeking individuals who are customer-focused, tech-savvy, and have a proactive approach.
Main Responsibilities:
* Provide high-quality customer service aligned with the library's customer charter.
* Assist patrons with using electronic resources, devices, and applications, including basic troubleshooting.
* Promote awareness and understanding of library services, resources, and facilities.
* Collaborate with colleagues to improve service delivery and work practices.
* Complete all assigned tasks efficiently and within set timeframes.
This role operates on a rotating weekly roster, covering the library's full range of opening hours, including some evening, Saturday, and Sunday shifts. Candidates with flexible availability across all library hours will be highly regarded.
Successful applicants must undergo a drug test and obtain a Department of Human Services (DHS) Working with Children Check.
To Succeed, You Will Need:
* A strong customer service ethos
* A proactive attitude
* Problem-solving skills
* The ability to work as part of a team
* A willingness to learn
* Digital literacy skills
* Minimum availability of 3 days
* Availability for weekend and evening work
Why Work with Randstad?
As a contractor with Randstad Education, you will join a community of professionals working in various Government departments. Our benefits include regular pay runs, access to our online portal, exclusive job opportunities, and discounts at popular retailers.
* We offer three pay runs per week to ensure timely payment.
* Access to My Randstad portal for easy payslip access.
* Exclusive access to roles before they are advertised publicly.
* Discounts at retailers like David Jones, Myer, JB Hi-Fi, Rebel Sport, Woolworths, Hoyts Cinemas, and more.
* Access to our employee assistance program services, including counseling support.
Our team is committed to supporting your development and success throughout your contract.
How to Apply
Click APPLY and upload your CV in WORD format. For confidential enquiries, please contact Monique Costanzo.
Randstad Education values diversity and equal employment opportunities. We encourage applications from candidates of all backgrounds.
Skills
Library Service, Community, Local Council, Library, Books
Qualifications
* nil
Education
Secondary School/High School