Company Description
Permanent Part‑Time role
* 30 Hours per week – flexible days and times
* Salary range $67,000 – $75,000 FTE including superannuation.
Be part of Beyond Bank – a bank that is for and with you.
We are one of Australia's largest, 100% customer‑owned mutual banks with a credit union heritage. With over 300,000 customers and over 40 branches across five states, we are working hard to be the best relationship bank for customers and communities in Australia. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.
Our values of Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability are integral to all that we do and are the standards to which we hold ourselves.
Where and how you can work
This role is located within our Port Augusta branch.
Job Description
The Role
We currently have an opportunity to join our growing Port Augusta team. As one of our Personal Bankers, you will be responsible for advocating Beyond Bank Australia's core values and delivering an exceptional service to our customers that is aligned to our Customer Ownership Strategy whilst achieving individual performance targets that contribute towards the overall branch performance.
Core Duties
* Provide a local customer‑owned banking experience to new and existing customers.
* Proactively connect customer needs to Beyond Bank's offerings through excellent listening skills.
* Manage general enquiries and provide sound advice and information to our customers.
* Contribute to a high‑achieving team environment with your commitment to success and strong work ethic.
* Manage customer bank accounts, including opening, closing, and overseeing transactions.
* Collaborate with specialists in the business to deliver the best solution for the customer.
Qualifications
* Excellent customer service skills.
* A passion for building lasting customer relationships and serving the local community.
* Able to work in a dynamic customer service environment.
* problem‑solving and analytical skills.
* Banking or financial services experience desirable, but not essential.
See yourself in our team
Reporting to the Branch Manager, you will be joining the Branch Team, a group of dedicated professionals who work tirelessly to provide exceptional support to our customers. Whether you are working face‑to‑face, or over the phone, you will be committed to ensuring that our customers receive the best possible experience with their banking needs.
Additional Information
Why work for Beyond Bank?
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+, and culturally diverse community members to apply for our roles.
Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or modifications for accessibility to our locations, please contact us at
Benefits
* Branch employees receive an additional 6 days of paid leave per year.
* Additional 3 paid work‑life balance days to boost your annual leave.
* Paid community volunteer days to support many community charities across Australia.
* Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more.
* A flexible, diverse working environment.
* Career development opportunities, training and coaching.
Recruitment Process
The process can include a phone screen, video interview, virtual or face‑to‑face interview, psychometric testing, and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.
Apply Now
To find out more about Beyond Bank visit beyondbank.com.au or contact
By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre‑employment screening checks (APRA, ASIC, Bankruptcy, National Criminal History Check, VEVO, Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.
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