About this role
We are seeking a highly skilled Part-Time Banking Member Experience Specialist to join our team in Toowoomba. As a key member of our organization, you will play a vital role in providing exceptional customer service and building strong relationships with members.
Key responsibilities
* Assist members with their banking needs, providing personalized support and guidance to help them achieve their financial goals.
* Foster meaningful conversations with members, understanding their needs and preferences to deliver tailored solutions.
* Contribute to the development of effective business strategies, working collaboratively with colleagues to drive growth and success.
Requirements
* Bachelor's degree or higher in Business, Finance, or related field.
bsp REQUIRED: A minimum 1 year experience working in customer-facing roles, preferably within the financial services industry., ability> to communicate effectively both verbally and written;
, excellent problem-solving skills;
, high level of proficiency computer software systems (e.g., Microsoft Office).
p>This is an ideal opportunity for individuals who are passionate about delivering exceptional customer experiences. We offer competitive pay rates & benefits packages as well as opportunities for professional development.",