Role Overview
The ideal candidate will lead a high-performing team, deliver exceptional customer experiences, and ensure smooth daily store operations.
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Key Responsibilities:
1. Lead and motivate a dedicated team, fostering a supportive and collaborative culture.
2. Provide hands-on training and coaching to staff, ensuring excellent customer service and product knowledge.
3. Oversee daily store operations, ensuring compliance with policies, procedures, and safety standards.
4. Manage stock control, inventory, and merchandising to optimize sales and profitability.
5. Build strong relationships with customers, creating positive, personalized shopping experiences.
6. Achieve and exceed store KPIs through proactive sales leadership.
7. Analyze sales and budgeting data to identify trends and growth opportunities.
8. Plan and execute promotional campaigns in collaboration with the marketing team.
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Qualifications & Experience:
1. Diploma-level qualification in Retail Leadership or a related field, or equivalent work experience in retail management.
2. Proven experience in a similar store management role within a fast-paced retail environment.
3. Strong leadership and team development skills.
4. Exceptional customer service and communication abilities.
5. A commercial mindset with a focus on results and growth.
6. Proficiency with inventory systems and retail software.
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Benefits:
Join our organization to enjoy a great working environment, a rewarding and dynamic role, and the opportunity to deliver best-in-class service to valued customers.
As a leading golf retailer, we offer an excellent platform to contribute to and build upon our company's proven success.