Associate Director - Customer Partnerships
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We are looking for an Associate Director - Customer Partnerships to spearhead our key account client engagement in NSW, focusing on Financial Services and Consumer industries. Reporting to the Head of Customer Partnerships, you will work to deliverables around new key accounts, key account growth, and referred revenue.
Responsibilities
* Identify and pursue new business opportunities to expand the client base within the NSW market, across both SMB and enterprise clients, specifically within FS and Consumer verticals
* Develop and implement strategic sales plans to achieve revenue targets and business objectives
* Nurture and maintain strong relationships with existing clients, ensuring outstanding customer experience and in turn retention and growth across all business lines
* Use data and insights to add value to key customers within the portfolio
* Use market research and industry trends to identify new business opportunities
* Collaborate with internal stakeholders to tailor solutions to meet customer needs and exceed expectations
* Provide quarterly account reviews for key customers
* Provide updates and reporting to the senior leadership team on sales performance, market insights and growth opportunities
* Maintain accurate records of sales activities and client communications
The Successful Applicant
* Proven experience in sales, business development, or client relationship management
* A strong understanding of the recruitment or professional services industry
* Excellent communication and negotiation skills
* A proactive and results-driven approach to work
What's on Offer
* Competitive salary + quarterly bonus
* Career security, longevity and opportunity to progress your career further within a global brand
* Flexible / Hybrid working arrangements including company laptop and phone
* Inclusive internal networks to join and build a community with:, ,,, First and
* Quarterly wellness breaks, birthday leave, flexible public holiday leave and additional leave days
* Up to 18 weeks paid parental leave
* A sustainable business with ambitions to be climate positive by 2026
Contact: Lucy Ryan
Quote job ref: JN-
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Business Development and Sales
* Industries: Information Services, Human Resources Services, and Financial Services
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