Helpline and Reception
- Make a meaningful impact by supporting vulnerable individuals in need of legal assistance.
- Join a dedicated team at Women's Legal Services committed to social justice and advocacy.
- Enhance your professional skills in a dynamic environment while working closely with legal experts.
- Enjoy a supportive workplace culture that values collaboration and personal growth.
About Women's Legal Services
Women's Legal Services is a community-based organisation in Brisbane that provides essential legal support to women and families facing various challenges. Our mission is to empower women by delivering high-quality legal advice and support while advocating for systemic change in the legal landscape.
We believe in creating a just and equitable society where every woman has access to the legal resources she needs. Our team is passionate about making a difference and providing a safe space for our clients to navigate their legal journeys.
Position Overview
The Helpline and Reception role is a vital position within our organisation, serving as the first point of contact for clients seeking legal assistance. You will be responsible for managing inbound calls, conducting client intakes, and connecting individuals with appropriate legal services. Your role will also involve reception duties to ensure a welcoming environment for clients visiting our office.
This position is ideal for someone who is empathetic, organised, and possesses strong communication skills, as you will be working closely with individuals who may be experiencing distressing circumstances.
Ideal Candidate Profile
We are looking for a compassionate and resourceful individual who is eager to contribute to our mission. Your ability to connect with vulnerable people and your understanding of referral pathways and the legal system will be invaluable in this role.
- Knowledge of legal systems and referral pathways.
- Proficient in computer technology and software applications.
- Strong interpersonal skills and a genuine desire to help others.
- Experience working with vulnerable populations or in a similar support role.
If you are passionate about social justice and want to make a difference in the lives of women and families in Brisbane, this is the perfect opportunity for you.
Compensation and Benefits
At Women's Legal Services, we value our employees and offer a competitive salary along with a range of benefits to support your qualified and personal growth. We provide ongoing training, flexible working arrangements, and a collaborative work environment that encourages innovation and creativity.
If you are ready to take the next step in your career and make a meaningful impact, we invite you to apply today and join our dedicated team!
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