About Us
At ANZ, we're shaping a world where people and communities thrive. Our goal is to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
* Build a rewarding career in an innovative environment
* A unique opportunity to transform ANZ for the future. We're interested in talented individuals.
* An intense passion for people, their needs and wants, putting them at the centre of everything you do
You'll play a key role in helping to deliver the desired customer experience by adopting a positive relationship-based, customer centric approach. This will demonstrate your ability to identify and prioritise the complete financial needs of customers. You'll educate customers on easy ways to bank, providing professional expertise and advice to help them meet their financial needs and goals.
Banking is changing and we're adapting to it, giving our people great opportunities to try new things and learn. Whatever your role at ANZ, you'll be building your future while helping to build ours.
Key Responsibilities:
* Act as an ANZ products initiator and role model,
* Eagerly support the Branch Manager in delivering ANZ's retail strategy, in addition to day-to-day operations for the branch,
* Meet customer needs through the provision of ANZ's range of home loan, insurance, investment products, and transactional services,
* Take responsibility to 'know your customer' from a risk perspective,
* Deliver the desired customer experience by adopting a positive relationship-based, customer centric approach that demonstrates your ability to identify and prioritise the complete financial needs of customers
What Will You Bring?
To grow and be successful in this role, you will ideally bring the following:
* Prior experience in developing strong relationships in a customer focused role
* Significant experience in financial services, preferably within the retail banking sector
* Excellent communication and interpersonal skills
* Leadership and coaching capabilities
* Experience in being an influential user and promoter of technology
* Ability to multi-task, highly adaptable to change and ambiguity
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, please let us know on your application.
To find out more about working at ANZ, visit ANZ Careers. You can apply for this role by searching for reference number 89840.