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Duty manager – guest experience & operations leader

Brisbane
Event Hospitality & Entertainment Limited
Posted: 15h ago
Offer description

Overview

A global hotel group is seeking a passionate Duty Manager for Holiday Inn Express Brisbane Central. The role involves leading the Front Office team, ensuring smooth hotel operations, and enhancing guest satisfaction. The ideal candidate will have proven leadership experience, strong interpersonal skills, and a flexible approach to work. Join a supportive team environment with opportunities for career growth and industry-leading training programs.

Responsibilities

* Lead the Front Office team to ensure smooth hotel operations and high standards of guest service.
* Monitor daily front desk activities, resolve issues, and maintain guest satisfaction.
* Collaborate with hotel departments to ensure seamless guest experiences.

Qualifications

* Proven leadership experience in a hotel or similar hospitality environment.
* Strong interpersonal and communication skills.
* Flexible and adaptable approach to work.
* Ability to work shifts as required.
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