We're seeking a practical, people-focused RTO Manager to lead our non-teaching operations and support high-quality program delivery. This role suits someone who brings calm authority, steady leadership and excellent judgement when navigating situations. The position will ideally commence in early **** and 0.8 FTE will be considered for the right applicant.
About us
Applied Vocational Training (AVT) is a highly respected, WA-based Registered Training Organisation (RTO) specialising in animal care, veterinary nursing and animal behaviour and training qualifications. With over 25 years of experience, we are passionate about shaping the next generation of animal care professionals. We pride ourselves on professionalism, fairness, kindness and providing an outstanding student experience.
Key responsibilities
Lead and coordinate functional teams: Compliance, Student Support, Finance/HR, Marketing, and IT Support fostering AVT's values and creating a healthy, collaborative and positive workplace culture
Partner with our Training Director to assist with consistent training delivery and positive student experiences
Support compliance frameworks and audit readiness in collaboration with our Compliance Manager
Drive continuous improvement of systems, workflow and communication
Resolve escalated student, staff or operational matters with sound judgement
Prepare clear management reports highlighting progress, risks and solutions to Company Directors
Monitor performance metrics and review monthly P&L reports
Work with key team members to maintain relationships with veterinary clinics, shelters and workplace partners
About you
You will bring:
Experience in RTO, VET or training organisation operations, or strong organisational leadership experience
Strong working knowledge of the Standards for RTOs and vocational compliance contexts (or the ability to learn quickly)
A solid understanding of financial principles, including monitoring budgets, interpreting P&L reports and managing operational performance
Demonstrated ability to lead people with clarity, empathy and accountability
Strong communication skills and the ability to build positive, professional relationships
A leadership style grounded in empathy, clarity and consistency
Highly regarded
A TAE qualification and/or sector-specific experience
A leadership mindset and communication style aligned with our values, we hire for these first
Benefits
Supportive, friendly and growing RTO where diversity and individuality are valued
Workplace that genuinely cares about student experience
Animal-friendly and family-friendly workplace
You can make a real impact in the lives and careers of our students pursuing their passion for animals
Future performance-based incentive opportunities
We love what we do Check out our socials @appvoc for a glimpse into our culture and student community.
How to apply
Please apply with your
resume
and
cover letter
that covers the following points (1-2 pages maximum):
Your experience leading operations in RTO, education or similar environments
Your approach to compliance, quality and regulatory frameworks
Your experience with budgets, reporting and performance metrics
Your leadership approach and how you support teams during challenging periods
Why you align with AVT's values of professionalism, fairness, kindness and student welfare
Seniority level
Mid-Senior level
Employment type
Full-time
Industry
Education
Referrals increase your chances of interviewing at Applied Vocational Training by 2x.
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