About Us
Founded in 1993 by Associate Professor Philip Bekhor, Laser Dermatology is a leading specialist dermatology clinic in Box Hill. Recognised as a Candela Centre of Excellence, we offer advanced medical and cosmetic dermatology services, from skin cancer and acne care to laser treatments and anti-ageing procedures. Our team of dermatologists, nurses, and reception staff are united by a commitment to innovation, excellence, and compassionate patient care.
The Role
We are seeking an experienced Practice Manager with Nursing qualifications to lead our busy specialist practice. This is a dual role, combining hands-on clinical expertise with operational leadership to ensure the smooth, compliant, and patient-focused running of the clinic. The successful applicant must be comfortable with learning new technologies and procedures from the incumbent nursing team.
Key Responsibilities
Leadership & People Management
* Manage staff performance, resolve workplace concerns and mentor team members
* Recruit, onboard, and assist with training of new nursing staff
* Develop and manage nurse rosters and leave coverage
* Educate and support reception staff to enhance patient communication
Clinical & Operational Oversight
* Assist doctors with clinical needs and act as their point of contact
* Oversee patient workflows, including use of electronic systems (e.g., Xestro electronic consenting)
* Monitor and respond to out-of-hours emergency messages with appropriate follow-up
* Undertake direct patient care when required
* Ensure a safe, clean, and well-organised clinic environment (Safe Work Officer/Fire Warden)
Compliance & Quality
* Develop, update, and implement clinic policies and emergency protocols
* Conduct audits and drive quality improvement initiatives
* Manage clinical governance, workplace health and safety, and accreditation standards
Administration & Resources
* Manage inventory, ordering, and equipment servicing with nursing team
* Troubleshoot basic IT issues or liaise with support
* Handle patients with professionalism and empathy
* Contribute to budgeting, financial reconciliation and resource allocation decisions
* Participate in practice management meetings
About You
* Current AHPRA registration as a Registered Nurse (essential)
* Proven leadership and management experience within a clinical setting
* Strong ability to mentor staff and foster teamwork
* Excellent organisational and problem-solving skills
* Knowledge of compliance, auditing, and accreditation processes
* Tech-savvy and confident using medical software
* Patient-focused with excellent communication and interpersonal skills
Benefits
* Competitive remuneration package
* Opportunity to work in a respected and long-established dermatology clinic
* Supportive and collaborative workplace culture
* Work in our brand new purpose built facility
* Professional development and leadership growth opportunities
How to Apply
If you are a Registered Nurse with proven leadership skills and a passion for patient-centred care, we'd love to hear from you.
Please click Apply Now to submit your CV and cover letter.