Ecommerce Specialist Job Description
We are seeking a highly skilled Ecommerce Specialist to bridge the gap between our corporate head office and local eCommerce team. In this role, you will work across multiple brands to tailor global web content and marketing strategies for the Australian market.
The ideal candidate thrives in a fast-paced, global environment with a passion for optimising online experiences. Key responsibilities include:
* Monitoring and analysing website performance, identifying issues/opportunities, and supporting troubleshooting with the analytics team
* Driving eCommerce enhancements by collaborating with corporate teams on website improvements, logging development tickets, and supporting testing (UAT) for updates
* Ensuring legal and compliance standards by working with local legal teams to align website content and marketing with ANZ regulations
* Managing the promotional calendar, overseeing and updating the ANZ eCommerce promotional calendar, ensuring alignment with retail and marketing teams
* Executing and validating promotions, testing, validating, and aligning promotions with local marketing, CRM, and performance marketing teams
* Supporting digital marketing efforts by assisting in managing performance marketing channels, approving ad copy, and ensuring marketing messages align across channels
* Generating reports and insights, producing weekly trade reports, ad hoc performance analyses, and leveraging data to drive business decisions
* Enhancing customer experience by gathering insights from internal teams, analysing website engagement metrics, and optimising the omnichannel shopping journey
Required Skills and Qualifications
The following skills and qualifications are required:
* A strong analytical mindset with expertise in localising digital experiences
* Commercial acumen with the ability to identify opportunities and provide valuable insights
* Excellent communication and project management skills with the ability to collaborate with cross-functional teams
* Experience in managing promotional calendars and executing campaigns
* Proficiency in performance marketing channels and ad copy approval
* Ability to generate reports and insights to drive business decisions
* Knowledge of ANZ regulations and compliance standards
Benefits
This role offers a competitive salary and benefits package, including:
* A dynamic and collaborative work environment
* Ongoing training and professional development opportunities
* Access to the latest technology and tools
* A comprehensive employee wellness program
Apply now to take your career to the next level!